Consumer Products & Apps
Native App
Transforming the AA App into a Critical Support Channel
Scaleable Communications
Keeping 1.2M Members Informed When It Matters Most
Connected TV Ecosystem
Redesigning the BT TV for a Confident, Quality Experience
Family Entertainment Experience
Protecting Kids and Building Family Trust on Sky Q
Native App
Unlocking Discovery and Accessibility for Young Gamers Across Devices
Platforms & Systems
Enterprise UX
A Unified Global Reporting Platform for 30+ Markets
Discovery
Discovery
Uncovering Gaps and Unfairness in Colleague Absence Processes
Emerging Tech & Experimentation
Vibe Coding
Using Claude to Rapid Prototype Journeys and Accelerate Cross-Team Design Exploration
AR / VR
Prototyping AR-Led In-Store Navigation to Improve Customer Independence
Team Culture & Branding
Crafting a Shared Identity to Energise the Annual Global Design Offsite