Projects
Hi, I’m Steph
Design Lead @ Ticketmaster
I specialise in transforming complex, fragmented systems into intuitive, high-impact experiences.
My work brings clarity to chaos, strengthens design culture, and empowers cross-functional teams to deliver at scale.
I specialise in transforming complex, fragmented systems into intuitive, high-impact experiences. My work brings clarity to chaos, strengthens design culture, and empowers cross-functional teams to deliver at scale.
Design Strategy
Product Thinking
Cross-functional Leadership
System-level Thinking
Clarity from Complexity
Aligning Vision & Execution
Designing at Scale
Organisational Influence
Awards
The design expertise behind your favourite digital experiences…
Digital Leadership Award
Sainsbury's Tech | 2022
Best Triple Play Provider
BT TV | 2021, 2019TV Provider of the Year
BT TV | 2021Quadplay Provider of
the Year
BT TV | 2021
Best Streaming Device
Sky Q | 2020, 2019
Subscription Box of the Year
Sky Q | 2020Product of the year
Sky Q | 2019
Best Content
Discovery Service
BT TV | 2019
Best TV Platform
BT TV | 2019
Sky Q | 2018
International
Contribution to UX
BT TV | 2019Best Set-Top Box
Sky Q | 2018, 2017Best Smart TV Box
Sky Q | 2017Telecoms Innovation
Award
Sky Q | 2017
Digital Leadership Award
Sainsbury's Tech | 2022Best Triple Play Provider
BT TV | 2021, 2019TV Provider of the Year
BT TV | 2021Quadplay Provider of
the Year
BT TV | 2021Best Streaming Device
Sky Q | 2020, 2019Subscription Box of the Year
Sky Q | 2020Product of the year
Sky Q | 2019Best Content
Discovery Service
BT TV | 2019Best TV Platform
BT TV | 2019
Sky Q | 2018International
Contribution to UX
BT TV | 2019Best Set-Top Box
Sky Q | 2018, 2017Best Smart TV Box
Sky Q | 2017Telecoms Innovation
Award
Sky Q | 2017
Sharmilee La
Senior Product Manager
“Stretching thinking and really understanding the ‘why’. This is proven with the amazing feedback and success we have gotten, and how you surface complex questions”
Dan Taylor
UX Designer @Sainsbury's
“...To fit this in on top of everything else, was another example of your dedication and commitment to providing brilliant experiences for those you work with. This has been continually demonstrated throughout the year;”
Pammy Alexander
Experience Design Manager
"Steph's expertise in UX design was evident in every project she led, and her attention to detail ensured that the final products were of the highest quality. Through her exceptional questioning skills, Steph is able to uncover the core of any challenge."
Ryan Clarke
Senior UX Designer @JD Sports
“Steph has a very natural ability to make others feel at ease and support them to achieve their aspirations. [Her] extensive guidance during our mentoring sessions had a profound and positive impact on my career progression.”
Emma Bullen
Senior HRBP @McLaren
"She is professional, dedicated, creative and a great personality to have in any business. She is such a hard worker and wants to make sure everything is as should be and really spends the time on the quality of her work."
Dan Taylor
UX Designer @Sainsbury's
“Your capacity to understand complex problems and your drive to address the challenges people face has been a pleasure to work with and learn from. #GoingAboveAndBeyond”
Pammy Alexander
Experience Design Manager
"Steph's ability to make everyone feel heard and valued was truly remarkable. Despite balancing multiple priorities, she was always available to offer guidance and certainly helped to shape the direction of my career."
Mahdis Atabaki
Product Designer
"Stephanie is a great mentor and professional Product Designer. Her attention to detail, ability to listen carefully and offer precise advice is remarkable. Her feedback and guidance have been invaluable, giving me detailed insights to enhance my storytelling and content. I'm truly grateful for her support and would highly recommend her to anyone seeking professional guidance."